FAQs

Shipping is determined at the time of checkout, as it is based on your location. Shipping can take between 3-7 business days to Canada and the USA, depending on your location, once your order has been dispatched. You will receive an email with a tracking number to keep track of your Girl Gang Strong Box. Expect longer shipping timeframes during the holiday season.
Of course! You can purchase a single box rather than a subscription to Gift The Box to a Tween or Teen in your life :)
The Girl Gang Strong Box is for pre-teen and teen girls between the ages of 9-15 years old who are seeking for ways to care for themselves, who care about diversity and are seeking a community of girls with relatable experiences. We also like to say "if you can see yourself, your tween or teen with this box then it's definitely for you!"
If you are not completely satisfied with Girl Gang Strong Box, you can cancel your subscription and discontinue your monthly payments at any time just be sure to refer to our cutoff dates.
Sorry, we do not offer refunds.
All orders must be placed by the 15th of every other month or once sold out, in order to receive that month’s box. If you subscribe after the 15th and want the current month’s box, you may contact us at hello@girlgangstrong.com and we’ll let you know if there are any left!
Absolutely! We want to ensure that the only surprises you get are the awesome ones you receive in your box! You will receive an email to remind you of your upcoming payment two days before you will be charged. Be sure to add Girl Gang Strong Inc to your inbox to be sure our emails don't go to your junk folder.